Social Distancing In our store we will have a social distancing programme in place. Please remember at all times you must keep 2 metres distance from the next person. There will be signage throughout the store to guide you.
We also have an increased sanitation program in place in our store.
When entering the store, we ask that you use the hand sanitiser provided
inside the door. We will also ask you to sanitise before you eye examination and as you leave the building.
We ask that if you do not feel well before an appointment that you DO NOT attend your appointment but ring the reception to rearrange an appointment for another time.
Wear a mask
The wearing of face masks in retail settings is now mandatory . We would really appreciate if all of our customers would comply with this regulation and wear a mask as they enter our store. This rule will not apply to children under 13 or anyone who can not wear one due to physical or mental incapacity.
Please where possible come on your own to your appointment.
It is only necessary to arrive 5 minutes before your appointment time.
Use cards or Contactless
Where possible please try to use contactless
or card payments to pay for your purchases in store.
We are here to help
Our staff are there to help you throughout you visit to our store. If you have any questions or concerns during you time with us do not hesitate to ask a staff member.
We are working extremely hard to ensure that our store is a safe environment for our staff
and customers and we are very grateful for your co operation during this time.
Rather than browsing , a dedicated staff member will help you select frames. This will help us with social distancing & enable us to sanitise frames after each appointment.